Shah Alam, Selangor
0 comments
Not resolved

Dear Ensogo, Albert,

Please refund my payment of RM56.00 immediately. It is clear that there was never any stock and the stock has never been shipped out.

Ordered: 14 May

On the way: 20 May (ETA 30 May - 13 June)

First ticket (product not received): 15th June, Cust Service Albert told me the fine print said the estimated delivery period is 06-Jun-2016 to 27-Jun-2016

Product still not arrived: 8 July 2016!

It is sad to think that Ensogo will rely on the majority of people forgetting they had not received the goods to keep the funds and never deliver on the goods as promised. A first chance was given to deliver the goods over the time stipulated. Now the second time stipulated has passed, and Ensogo should respond immediately.

However I am thoroughly convinced that Ensogo online site and service is terrible, terrible, terrible. I only ask that the site and company refund the payment to put a closing chapter on this bad online purchase experience.

Please just refund the payment back to me, thanks.

I didn't like: Product not delivered and feel cheated.

Review #878851 is a subjective opinion of a user.

2.3
Delivery Service
Billing Practices
Advertised vs Delivered
PRODUCT OR SERVICE Delivery Service
Reason of Review / Monetary Loss Problem with delivery / $56
Preferred solution Full refund

Had an Experience with Deals Ensogo Malaysia?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Aliexpress cancels order and requests passport, id, bank statements and won't respond to messages. Aliexpress " I am writing because I am having an issue that needs urgent attention. I am a customer of Aliexpress.com and have made many purchases with no issues up until..." Read more Deals Ensogo Malaysia - Michael Kors Runway Logo Watch Review from Johor Bahru, Johor Deals Ensogo Malaysia "Bought a micheal kors from ensogo watch at RM199. Unfortunately the watch is not genuine and fake. Plus the stated freegift also not given. I was shocked and dissapointed and..." Read more Poshmark Website Review Poshmark "I'm a Poshmark member.I was told on the site that I had one a gift.I went to the website to claim my gift, it would allow me so right a..." Read more Tophatter - Delivery Service Review from Sherman, Texas Tophatter "Yes.. My name is Lavinya Galarza and I'm a buying customer we'll in July I purchased a iPhone6 plus gold from one your sellers themobileshop... and this my 4 complaint..." Read more Diesel - Worse customer service experience! Diesel "Diesel phone customer service is always unhelpful. First time I called was about an order couldn't be placed online because of their website issue. I messaged Diesel, they emailed me..." Read more Polygroup - 7 pools in a years time Polygroup "I have purchased a total of 7 pools last year and they all ended up leaking and the leak could not be found. One of them I returned for exchange..." Read more Naca - LIARS Naca "Your staff does not know about how the NACA program works nor do you have respect for the time that we attend your appointments every month, to say the same..." Read more Jiyu ACP ACM Manufacturer Jiyu Acp "Jiyu ACP company is top 10 quality brand in domestic building materials industry. Focus on supplying a large range of Aluminum Composite Panels and Materials. Service is very good, the..." Read more